Frequently Asked Questions
Learn more about TowCall’s towing services across Brisbane & South East Queensland
What areas do you service?
We provide towing services across Greater Brisbane, including the CBD, suburbs, and surrounding regions.
See our serviced areas
How much does towing cost?
The cost of towing depends on several factors, including the type of vehicle, distance, time of day, and any special requirements (e.g., accident recovery, specialised towing).
We offer competitive, transparent pricing with no hidden fees.
For a quick quote, request a price estimate or give us a call.
Do you offer 24/7 towing?
Yes! TowCall operates 24/7, so whether it's an emergency breakdown, accident, or transport request, we're here to help anytime.
Can you tow lowered or high-performance vehicles?
Absolutely! We use specialised tilt trays and equipment to safely transport lowered, luxury, and performance vehicles without damage.
Do you provide accident towing?
Yes, we offer accident recovery towing and can assist with the process, including dealing with insurance companies if needed.
Find out more about our comprehensive claim assistance.
Can you transport heavy machinery or containers?
Yes! Our tilt trucks are designed for moving machinery, containers, and oversized loads.
What payment options do you accept?
We accept cash or credit/debit cards. For business accounts or frequent customers, we may also offer invoicing options.
Do you provide roadside assistance?
We offer roadside assistance such as jump-starts, flat tyre changes, fuel delivery, and lockout services.
How do I book a tow?
You can book a tow by calling us directly or booking online.
Our team will provide a quick quote and dispatch a tow truck ASAP.
Can a tow truck fit in a parking garage?
Yes, TowCall operates a fleet of smaller tow trucks designed for the job.
Our wheel lift tow trucks fit within the standard 2.4m height of most car parks and are compact enough to manoeuvre around barriers, tight turns, and other vehicles.
How wide is a tow truck?
Most tow trucks are approximately 2.5m wide, the same as a standard Australian parking space.
What tow trucks do you operate?
TowCall operates a diverse fleet to handle any towing job, including:
- Roadside assist trucks
- Low-loaders
- Dual cabs
- Standard tilt trucks
- Medium tilt trucks
- Heavy tilt trucks
- Super tilt trucks
- Underlift trucks
